Consumer Protection

Current Campaigns

Toy Safety

While most toys on store shelves are safe, we continue to find toys that pose a range of safety hazards to small children. As a result, parents and other child-care providers need to remain vigilant in order to prevent toy-related deaths and injuries. Read more.

Cell Phone Users’ Bill of Rights

Cell phones should provide customers with convenience and high quality telephone service, not frustration and dropped calls. WISPIRG is working to make the wireless marketplace works to respond to consumers with a cell phone users’ bill of rights. Read more.

Stopping Identity Theft

Easy availability of confidential financial information, coupled with sloppy credit-granting practices by creditors and credit bureaus, makes it easy for identity thieves to open accounts in our name. Read More.

Overview

The marketplace for goods and services doesn't always adequately protect consumers from unsafe, shoddy or over-priced products. Ideally, market forces should ensure that products are priced fairly, that consumers have adequate choices and that consumer health and safety is guaranteed when they buy consumer goods or use services.

When such market failure occurs, consumers need adequate standards to protect them from price manipulation and from unsafe products or services.

WISPIRG stands up to the powerful interests to push for safe products and services and to preserve the market forces that can truly benefit consumers.

U.S. PIRG Research Director Alison Cassady releases the 20th annual toy safety report. PIRG research has prompted over 100 recalls or regulatory actions to address unsafe toys.