Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR THE PUBLIC

WISPIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, WISPIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, WISPIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

Report | WISPIRG Foundation | Consumer Protection

Mixed Signals

WISPIRG has conducted “secret shopper” surveys at 132 electronics stores in ten states – including Madison and Milwaukee in Wisconsin – to determine if America’s big electronics retailers are properly preparing their customers for the digital transition. The results were released in WISPIRG’s new report: “Mixed Signals: How Retailers Mislead Consumers on the Digital Television (DTV) Transition.”

> Keep Reading
News Release | WISPIRG | Consumer Protection

Retailers Misleading Consumers on the Digital Television (DTV) Transition

In one year, 22 million Americans who rely on free over-the-air analog broadcasting – including many elderly and other vulnerable populations – will be at risk of losing access to TV, which for many is a primary source of news and emergency information as well as entertainment.

> Keep Reading

Pioneering Prescription Drug Reform

In 2007, the president signed a WISPIRG-backed law to rein in the makers of drugs like Vioxx, Paxil and Avandia, all of which had dangerous and deadly side effects. The bill reforms the Food and Drug Administration’s drug safety review process, makes drugs safer, and holds drug makers more accountable for the safety of consumers.

> Keep Reading

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Priority Action

Tell the Consumer Financial Protection Bureau to issue a strong final rule to protect consumers from payday lenders.

Consumer Alerts

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