Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR THE PUBLIC

WISPIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, WISPIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, WISPIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

Blog Post | Consumer Protection

You might not know this about overdraft fees | Kathryn Lee

Did your bank sell you on the idea that it’s embarrassing for you to have your debit card declined for a $3 cup of coffee, and that you should pay them $35 each time for “overdraft protection”? Those big fees are what’s embarrassing. Unless you say yes to allow fees, you cannot be charged for over-drafting your debit card.

> Keep Reading
Blog Post | Consumer Protection

Our new "CFPB Can Help" video is live | Ed Mierzwinski

Please like and share our new video short (it's less than a minute) letting consumers know how the "CFPB can help." The CFPB, of course, is the Consumer Financial Protection Bureau, established as part of the Wall Street Reform and Consumer Protection Act of 2010.

> Keep Reading
News Release | U.S.PIRG Education Fund | Consumer Protection, Make VW Pay, Transportation

Framework for VW Settlement Announced

Statement by Mike Litt, Consumer Program Advocate at U.S. PIRG Education Fund, on todays announced VW settlement. For more details on what a strong settlement agreement ought to look like, please see the open letter that we released earlier this week with other consumer and environmental groups.

> Keep Reading
News Release | U.S.PIRG Education Fund | Consumer Protection, Make VW Pay

Leading Groups Send Criteria for Evaluating VW Settlement

Four leading consumer, environmental, and public health organizations wrote an open letter in advance of the April 21st deadline set by U.S. District Judge Charles R. Breyer for a proposal that deals with Volkswagen’s emission scandal.

> Keep Reading
Video Blog | Consumer Protection

John Oliver Takes Aim At Credit Reports In 'Last Week Tonight'

Last Week Tonight with John Oliver explained how credit reports play a surprisingly large role in our lives, but even more surprising is how often they contain critical mistakes. John Oliver helps credit bureaus see why this is a problem – and that Judy still hasn’t been able to resolve her mixed up identity.

> Keep Reading

Pages

Free checking still widely available, report says; some banks mum on fee info

Free checking can still be found at financial institutions in Wisconsin and nationwide, but consumers are more likely to see it at smaller banks and at credit unions than at some of the biggest banks, according to a survey by Public Interest Research Groups around the country.
Free checking can still be found at financial institutions in Wisconsin and nationwide, but consumers are more likely to see it at smaller banks and at credit unions than at some of the biggest banks, according to a survey by Public Interest Research Groupsaround the country. 

Read more: http://host.madison.com/business/free-checking-still-widely-available-report-says-some-banks-mum/article_a45e708c-2f79-11e2-8638-001a4bcf887a.html#ixzz2CVvvHGyc

> Keep Reading
News Release | WISPIRG Foundation | Consumer Protection

New Survey Shows Free Checking Widely Available At Small Banks

A survey of 26 Wisconsin banks and credit unions and hundreds of banks and credit unions in 24 states and the District of Columbia found that free checking remains available at more than 6 out of 10 small banks and credit unions but was only found at one-quarter of surveyed big banks (those with over $10 billion in deposits). The survey released by the Wisconsin Public Interest Research Group (WISPIRG) also revealed that fewer than half of branches surveyed obeyed their legal duty to fully disclose fees to prospective customers on the first request, while 12% provided no fee information at all.

> Keep Reading
News Release | WISPIRG | Consumer Protection

Poll Shows Voters Favor Strong Oversight of Wall Street and Back New CFPB

Financial reforms enacted in response to the financial meltdown remain popular with those likely to vote in 2012, a new opinion poll by Lake Research Partners shows. The poll was commissioned by AARP, National Council of La Raza (NCLR), the Center for Responsible Lending (CRL) and Americans for Financial Reform (AFR). Saturday July 21 will mark the two year anniversary of the Dodd Frank Wall Street Reform and Consumer Protection Act, which created the Consumer Financial Protection Bureau (CFPB), a new agency with a strong record of successes for consumers despite facing constant unfounded political attacks in its first year of work.

> Keep Reading

Capital Times: New study shows toxics in toys, poisons in paint

Popular children's toys, including Playmobil play figures, are on a list of 650 brand name products containing two hormone-disrupting chemicals, according to a new report.

> Keep Reading
News Release | WISPIRG | Consumer Protection

Poison in Paint, Toxics in Toys

A new report identifies for the first time more than 650 brand name products that contain two hormone-disrupting toxic chemicals. 

> Keep Reading

Pages

Blog Post | Consumer Protection

CFPB May Announce It Has "Guns, Lots of Guns" To Regulate Credit Bureaus | Ed Mierzwinski

The CFPB travels to Detroit Monday, July 16th, for a field hearing on credit reporting. It seems like a fine opportunity to announce a final anticipated rule (read comments) giving it full authority to look inside the black box operations of Trans Union, Equifax and Experian-- the Big Three self-anointed and little-scrutinized gatekeepers to financial and employment opportunity despite their long record of mistakes and failure to give consumers a chance to fix them.

> Keep Reading
Blog Post | Consumer Protection

Don’t Freeze our Public Health and Consumer Safety Protections | Bruce Speight

Last year, in the 175 days that the U.S. House of Representatives was in session, it passed more than 190 anti-regulatory bills. Putting profits over public safety and they are still at it.

> Keep Reading
Blog Post | Consumer Protection

50 Years Ago This Week, JFK Ushered in Modern Consumer Protection Era | Ed Mierzwinski

People of almost any age know a lot about the Kennedy administration with its optimistic beginnings and its sudden, tragic end. Yet many have probably never heard of one of JFK's important legacies -- his declaration that consumers have rights that deserve protection.

> Keep Reading

Pages

View AllRSS Feed

Priority Action

Tell the Consumer Financial Protection Bureau to issue a strong final rule to protect consumers from payday lenders.

Consumer Alerts

Join our network and stay up to date on our campaigns, get important consumer updates and take action on critical issues.
Optional Member Code

Support us

Your donation supports WISPIRG's work to stand up for consumers on the issues that matter, especially when powerful interests are blocking progress.