Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR THE PUBLIC

WISPIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, WISPIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, WISPIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

News Release | U.S. PIRG | Consumer Protection, Financial Reform

More Than 100 Groups Insist on No Riders in Spending Legislation

The day before the White House is expected to release its fiscal year 2017 budget proposal, a coalition of more than 100 groups, including U.S. PIRG, sent a letter calling on President Barack Obama and all 535 members of Congress to oppose any federal appropriations bill that contains ideological policy riders.

> Keep Reading
Blog Post | Consumer Protection, Financial Reform

100+ Groups Oppose Provisions That Threaten Public Protections | Mike Litt

The White House is expected to release its fiscal year 2017 budget proposal tomorrow. U.S. PIRG and various state PIRGs joined a coalition of more than 100 groups that sent the following letter calling on President Barack Obama and all 535 members of Congress to oppose any federal appropriations bill that contains ideological policy riders. 

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Blog Post | Consumer Protection, Make VW Pay

House Tees Up VW Bailout and Other Attacks on Public Protections, Consumer Rights | Ed Mierzwinski

(Updated 8 January to add vote results): You've probably heard that the House is soon planning to again repeal the Affordable Care Act (Obamacare). That bill will certainly be vetoed. But the House has other anti-consumer, anti-environmental bills scheduled for floor action this week and next. The bills take aim at agency health, financial and safety regulations and also consumer rights to band together as a class to take their grievances against corporate wrongdoers to court. That last bill would immunize Volkswagen from having to compensate VW Diesel owners for being deceptively sold cars designed to "defeat" air pollution requirements.

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30 years of toy safety

For the past thirty years, our sister organization U.S. PIRG Education Fund has taken a close look at the safety of toys sold in stores. Their reports have led to more than 150 regulatory actions. In November 2015, they released our 30th annual Trouble in Toyland report.

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WI Radio Network: Still trouble in toyland

An advocacy group says parents should not buy balloons for kids under eight, as they can be a serious choking hazard if they’re popped. That was just one of the warnings for holiday shoppers put out by the Wisconsin Public Interest Research Group (WISPIRG). The group held a news conference to unveil its 26th annual danger list called “Trouble in Toyland.”

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News Release | WISPIRG | Consumer Protection

Survey Finds Toxic or Dangerous Toys on Store Shelves

Dangerous or toxic toys can still be found on America’s store shelves, according to a Wisconsin Public Interest Research Group’s (WISPIRG) 26th annual Trouble in Toyland report.

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News Release | WISPIRG | Consumer Protection

WISPIRG Study Finds Cell Phone Companies Have Failed Consumers

Consumer complaints about cell phones and service are skyrocketing, far outpacing the significant growth of the industry, according to a study released today by the Wisconsin Public Interest Research Group (WISPIRG). Can You Hear Us Now? A report on how the cell phone industry has failed consumers, chronicles the proliferation of confusing calling plans, billing errors, hidden fees, dropped calls, spotty signal coverage, inadequate customer service and excessive contract termination fees.

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News Release | WISPIRG | Consumer Protection

President Signs Historic Food Safety Bill

Statement of U.S. PIRG Public Health Advocate Liz Hitchcock on the FDA Food Safety Modernization Act that President Obama signed today, strengthening the Food and Drug Administration’s food safety authority for the first time in seventy years.

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News Release | WISPIRG | Consumer Protection

Parents Beware - Many Toys Still Toxic, Hazardous

Dangerous or toxic toys can still be found on America’s store shelves, the Wisconsin Public Interest Research Group (WISPIRG) announced today in its 25th annual Trouble in Toyland report. 

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Tell the Consumer Financial Protection Bureau to issue a strong final rule to protect consumers from payday lenders.

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