Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR THE PUBLIC

WISPIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, WISPIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, WISPIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

Blog Post | Consumer Protection, Make VW Pay

House Tees Up VW Bailout and Other Attacks on Public Protections, Consumer Rights | Ed Mierzwinski

(Updated 8 January to add vote results): You've probably heard that the House is soon planning to again repeal the Affordable Care Act (Obamacare). That bill will certainly be vetoed. But the House has other anti-consumer, anti-environmental bills scheduled for floor action this week and next. The bills take aim at agency health, financial and safety regulations and also consumer rights to band together as a class to take their grievances against corporate wrongdoers to court. That last bill would immunize Volkswagen from having to compensate VW Diesel owners for being deceptively sold cars designed to "defeat" air pollution requirements.

> Keep Reading

30 years of toy safety

For the past thirty years, our sister organization U.S. PIRG Education Fund has taken a close look at the safety of toys sold in stores. Their reports have led to more than 150 regulatory actions. In November 2015, they released our 30th annual Trouble in Toyland report.

> Keep Reading
News Release | WISPIRG Education Fund | Consumer Protection

30th Annual Survey Finds Dangerous Toys on Store Shelves

Dangerous or toxic toys can still be found on Wisconsin store shelves, according WISPIRG Foundation’s 30th annual Trouble in Toyland report. The survey of potentially hazardous toys concludes that, despite recent progress, consumers must still be wary when shopping this holiday season.

> Keep Reading
Report | WISPIRG Education Fund | Consumer Protection

Trouble in Toyland 2015

For 30 years, the WISPIRG Foundation has conducted an annual survey of toy safety, which has led to over 150 recalls and other regulatory actions over the years, and has helped educate the public and policymakers on the need for continued action to protect the health and wellbeing of children.

> Keep Reading

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News Release | WISPIRG | Consumer Protection

Survey Finds Toxic or Dangerous Toys on Store Shelves

Dangerous or toxic toys can still be found on America’s store shelves, according to a Wisconsin Public Interest Research Group’s (WISPIRG) 26th annual Trouble in Toyland report.

> Keep Reading
News Release | WISPIRG | Consumer Protection

WISPIRG Study Finds Cell Phone Companies Have Failed Consumers

Consumer complaints about cell phones and service are skyrocketing, far outpacing the significant growth of the industry, according to a study released today by the Wisconsin Public Interest Research Group (WISPIRG). Can You Hear Us Now? A report on how the cell phone industry has failed consumers, chronicles the proliferation of confusing calling plans, billing errors, hidden fees, dropped calls, spotty signal coverage, inadequate customer service and excessive contract termination fees.

> Keep Reading
News Release | WISPIRG | Consumer Protection

President Signs Historic Food Safety Bill

Statement of U.S. PIRG Public Health Advocate Liz Hitchcock on the FDA Food Safety Modernization Act that President Obama signed today, strengthening the Food and Drug Administration’s food safety authority for the first time in seventy years.

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News Release | WISPIRG | Consumer Protection

Parents Beware - Many Toys Still Toxic, Hazardous

Dangerous or toxic toys can still be found on America’s store shelves, the Wisconsin Public Interest Research Group (WISPIRG) announced today in its 25th annual Trouble in Toyland report. 

> Keep Reading
News Release | WISPIRG | Consumer Protection

Egg Recalls Reveal Scrambled Food Safety System

Last month’s nationwide recall of half a billion eggs was just one of more than 85 recalls involving 153 food companies since July 2009.  During this time, the U.S. Senate has failed to pass needed protections, according to Recipe for Disaster, a Study released today by WISPIRG, the Consumer Federation of America, and the Center for Science in the Public Interest.

> Keep Reading

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Priority Action

Tell the Consumer Financial Protection Bureau to issue a strong final rule to protect consumers from payday lenders.

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