Protecting Consumers

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR THE PUBLIC

WISPIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 26 years, WISPIRG’s Trouble In Toyland report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. One year, our research led to the recall of a cloth children’s book that we found contained lead.

BIGGER BANKS BIGGER FEES

In April, WISPIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all.  We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Issue updates

Blog Post | Consumer Protection

The CFPB at Three: A Child Prodigy | Ed Mierzwinski

The Consumer Financial Protection Bureau (CFPB) turned just three years old Monday, July 21st, but when you look at its massive and compelling body of work, you must wonder: Are watchdog years like plain old dog years? Is the CFPB now a full-sized, 21-year-old adult? The answer is no, not yet. The CFPB is still growing and developing and adding programs and projects. The CFPB is, however, at three years old, certainly a child prodigy. Despite overwhelming public support, however, powerful special interests continue to attack it. Yet, the idea of the CFPB needs no defense, only more defenders.

> Keep Reading
Report | WISPIRG Foundation | Consumer Protection

Trouble in Toyland

The 2013 Trouble in Toyland report is the 28th annual Wisconsin Public Interest Research Group (WISPIRG) survey of toy safety. In this report, WISPIRG provides safety guidelines for consumers when purchasing toys for small children and provides examples of toys currently on store shelves that may pose potential safety hazards.

> Keep Reading
News Release | WISPIRG Foundation | Consumer Protection

Survey Finds Dangerous Toys on Store Shelves

Dangerous or toxic toys can still be found on America’s store shelves, according to the Wisconsin Public Interest Research Group’s (WISPIRG’s) 28th annual Trouble in Toyland report.  The survey of hazardous toys found that despite recent progress, consumers must still be wary when shopping this holiday season.

> Keep Reading
Report | WISPIRG Foundation | Consumer Protection

Big Credit Bureaus, Big Mistakes

This report is the third of several that review complaints to the CFPB nationally and on a state-by-state level. In this report, we explore consumer complaints about credit bureaus with the aim of uncovering patterns in the problems consumers are experiencing with credit reporting.

> Keep Reading
News Release | WISPIRG Foundation | Consumer Protection

Report: Equifax/Experian/TransUnion Get Big Complaints

A new report by WISPIRG Foundation found that the most complained-about credit reporting agency in Wisconsin is Experian.  Millions of Americans have errors on their credit reports, which can affect the ability to get a loan, buy a house, rent an apartment, or even get a job.

> Keep Reading

Pages

News Release | WISPIRG Foundation | Consumer Protection

Survey Finds Dangerous Toys on Store Shelves

Dangerous or toxic toys can still be found on America’s store shelves, according to the Wisconsin Public Interest Research Group’s (WISPIRG’s) 28th annual Trouble in Toyland report.  The survey of hazardous toys found that despite recent progress, consumers must still be wary when shopping this holiday season.

> Keep Reading
News Release | WISPIRG Foundation | Consumer Protection

Report: Equifax/Experian/TransUnion Get Big Complaints

A new report by WISPIRG Foundation found that the most complained-about credit reporting agency in Wisconsin is Experian.  Millions of Americans have errors on their credit reports, which can affect the ability to get a loan, buy a house, rent an apartment, or even get a job.

> Keep Reading
News Release | WISPIRG | Consumer Protection

Survey Finds Astronomical Rent-to-Own Prices, Interest Rates

A new report found that five rent-to-own stores in Rockford, IL on average charged an annual percentage rate of 221% and displayed outright cash purchase prices as much as two to seven times the cost of the same or similar products at other major retailers. The legislature is currently debating a controversial proposal in the executive budget proposal to provide a special exemption from the Wisconsin Consumer Act for the rent to own industry and which would eliminate the requirement to disclose an APR for Rent-to-Own products sold in Wisconsin.
 

> Keep Reading

Scott Walker's rent-to-own budget provision brings strong reaction

Rent-to-own stores would be able to sell customers high-cost financing plans for televisions, appliances and other goods without disclosing their interest rates, under a provision in Gov. Scott Walker's proposed state budget. In addition to exempting the industry from state consumer protection laws, the measure would cap how much wronged customers could get if they sued rent-to-own stores. The stores typically sell products under plans that cost buyers two or three times prices they would pay elsewhere, according to a report by the Wisconsin Public Interest Research Group.
 

> Keep Reading
News Release | WISPIRG | Consumer Protection

Statement of WISPIRG Director Bruce Speight Regarding Rent-to-own Provisions in State Budget

Carving out a special interest exemption for a predatory industry that traps consumers, especially low-income consumers, in a cycle of high-cost, perpetual debt is not good for Wisconsin’s economy and it’s not good for Wisconsin consumers.  Unfortunately, the executive budget proposal does exactly that for the rent-to-own industry.
 

> Keep Reading

Pages

WISPIRG Blocks Predatory Rent-To-Own Bill

In May 2013, WISPIRG helped defeat a provision that would have given special treatment to the predatory rent-to-own industry, which charges astronomical annual interest rates to rent used or older model products. WISPIRG joined with State Sen. Glenn Grothman, the Wisconsin Catholic Conference, and numerous faith and civic leaders to oppose a special interest exemption that would have eliminated the requirement that rent-to-own businesses disclose an APR.
 

> Keep Reading

Keeping Kids’ School Lunches Safe

For years, Wisconsin’s schoolchildren ate substandard chicken and beef—of such poor quality that fast-food chains wouldn’t even serve it. WISPIRG stood up for kids, and the USDA set stronger standards for school lunches.

> Keep Reading

Protecting Wisconsin Kids from Toxic BPA

WISPIRG played a key role in 2010 in making Wisconsin the third state to ban bisphenol-A (BPA), a toxic chemical linked to cancer and obesity, from baby bottles and sippy cups.

> Keep Reading

Protecting Consumers from Unsafe Products

In the wake of the “Year of the Recall,” the largest overhaul in the history of the Consumer Product Safety Commission was signed into law on Aug. 14, 2008. The WISPIRG-backed Consumer Product Safety Improvement Act will help make products across the country safer — far less likely to trigger the massive recalls we saw a year ago and, more importantly, far less likely to cause harm to children.

> Keep Reading

Pioneering Prescription Drug Reform

In 2007, the president signed a WISPIRG-backed law to rein in the makers of drugs like Vioxx, Paxil and Avandia, all of which had dangerous and deadly side effects. The bill reforms the Food and Drug Administration’s drug safety review process, makes drugs safer, and holds drug makers more accountable for the safety of consumers.

> Keep Reading

Pages

Report | WISPIRG Foundation | Consumer Protection

Trouble in Toyland

The 2013 Trouble in Toyland report is the 28th annual Wisconsin Public Interest Research Group (WISPIRG) survey of toy safety. In this report, WISPIRG provides safety guidelines for consumers when purchasing toys for small children and provides examples of toys currently on store shelves that may pose potential safety hazards.

> Keep Reading
Report | WISPIRG Foundation | Consumer Protection

Big Credit Bureaus, Big Mistakes

This report is the third of several that review complaints to the CFPB nationally and on a state-by-state level. In this report, we explore consumer complaints about credit bureaus with the aim of uncovering patterns in the problems consumers are experiencing with credit reporting.

> Keep Reading
Report | WISPIRG | Consumer Protection

The Rent-to-Own Rip-off

The 2013-2015 biennial executive budget, proposed by Governor Walker, includes an exemption for the rent-to-own industry from Wisconsin’s consumer protection laws. Rent-to-own businesses are appliance and furniture retailers that arrange “lease agreements,” rather than typical installment or credit sales contracts. These leases are regulated as a form of credit because the consumer is buying a product over time and paying a very high premium over the product’s sale price.

> Keep Reading
Report | WISPIRG Foundation | Consumer Protection

Trouble in Toyland 2012

The 2012 Trouble in Toyland report is the 27th annual Wisconsin Public Interest Research Group (PIRG) survey of toy safety. In this report, WISPIRG provides safety guidelines for consumers when purchasing toys for small children and provides examples of toys currently on store shelves that may pose potential safety hazards.

> Keep Reading
Report | WISPIRG Foundation | Consumer Protection

Big Banks, Bigger Fees 2012

Since Congress largely deregulated consumer deposit (checking and savings) accounts beginning in the early 1980s, the state PIRGs have tracked bank deposit account fee changes and documented the banks’ long-term strategy to raise fees, invent new fees and make it harder to avoid fees.  Over the last six months, state PIRG staff conducted inquiries at 250 bank and 116 credit union branches in 17 states and the District of Columbia and reviewed bank fees online in these and 7 other states.

> Keep Reading

Pages

Blog Post | Consumer Protection

The CFPB at Three: A Child Prodigy | Ed Mierzwinski

The Consumer Financial Protection Bureau (CFPB) turned just three years old Monday, July 21st, but when you look at its massive and compelling body of work, you must wonder: Are watchdog years like plain old dog years? Is the CFPB now a full-sized, 21-year-old adult? The answer is no, not yet. The CFPB is still growing and developing and adding programs and projects. The CFPB is, however, at three years old, certainly a child prodigy. Despite overwhelming public support, however, powerful special interests continue to attack it. Yet, the idea of the CFPB needs no defense, only more defenders.

> Keep Reading
Blog Post | Consumer Protection

For its own first birthday, CFPB sends gifts to consumers | Ed Mierzwinski

Today, Saturday, July 21, the Consumer Financial Protection Bureau turns one year old. The CFPB already has achieved a record of significant accomplishments in its first year to protect veterans, students, seniors, military families and all consumers.

> Keep Reading
Blog Post | Consumer Protection

These are 10 of many reasons we need the CFPB! | Bruce Speight

For the first time, a federal financial agency has placed consumers at the center of its work. That agency, the Consumer Financial Protection Bureau (CFPB), turns one year old on July 21, 2012.  Here are 10 of many reasons we need the CFPB.

> Keep Reading
Blog Post | Consumer Protection

CFPB May Announce It Has "Guns, Lots of Guns" To Regulate Credit Bureaus | Ed Mierzwinski

The CFPB travels to Detroit Monday, July 16th, for a field hearing on credit reporting. It seems like a fine opportunity to announce a final anticipated rule (read comments) giving it full authority to look inside the black box operations of Trans Union, Equifax and Experian-- the Big Three self-anointed and little-scrutinized gatekeepers to financial and employment opportunity despite their long record of mistakes and failure to give consumers a chance to fix them.

> Keep Reading
Blog Post | Consumer Protection

Don’t Freeze our Public Health and Consumer Safety Protections | Bruce Speight

Last year, in the 175 days that the U.S. House of Representatives was in session, it passed more than 190 anti-regulatory bills. Putting profits over public safety and they are still at it.

> Keep Reading

Pages

View AllRSS Feed

TOY SAFETY TIPS ON-THE-GO

From toxic chemicals to choking hazards to dangerous magnets, see what dangerous toys to watch out for while you shop.

Consumer Alerts

Join our network and stay up to date on our campaigns, get important consumer updates and take action on critical issues.


Support us

Your donation supports WISPIRG's work to stand up for consumers on the issues that matter, especially when powerful interests are blocking progress.