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Can't get a refund from your airline? Here’s what you can do.

 | by Mike Litt
Director, Campaign to Defend the Consumer Bureau

Most airlines are only offering vouchers, not refunds, when passengers cancel their flights due to concerns about COVID-19.

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Junk fee picture
 | by
Ed Mierzwinski
Senior Director, Federal Consumer Program

If you’ve been whacked by unexpected or unfair penalty or other junk fees by a bank, mortgage company, or credit card company, the CFPB wants to hear from you. You can send the CFPB a comment on its new “initiative to save households billions of dollars a year by reducing exploitative junk fees.” Find out more here.

Cover photo "Fees Key" by Gotcredit.com via Flickr. Some rights reserved.

 | by
Teresa Murray
Consumer Watchdog

With the massive winter storm that's expected to hit the East Coast this weekend, here are some tips to help consumers protect themselves during and after a disaster, including how to spot possible opportunists, bad deals and con-artists.

 | by
Isabel Brown
Consumer Watchdog, Associate

When the power goes out, the food in your refrigerator and freezer can get up to temperatures that make it no longer safe to eat.

Though reducing isolation periods saves airlines money, it is the most irresponsible choice that could lead to more employees and customers getting sick.