Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR THE PUBLIC

WISPIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, WISPIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, WISPIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

News Release | U.S. PIRG | Consumer Protection

U.S. PIRG applauds Biden Administration’s actions on medical debt

Our statement on Vice President Kamala Harris' announced reforms to reduce the impact of medical debt on Americans’ finances.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection, Financial Reform

STATEMENT: U.S. PIRG applauds SEC’s climate disclosure rule

Our statement on the Securities and Exchange Commission's newly proposed rule that would require publicly traded companies to improve and standardize the information they disclose about their greenhouse gas emissions.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

Predatory Loans for Puppies Must be Stopped, Say Consumer and Animal Welfare Advocates

In advance of National Love Your Pet Day on February 20, U.S. PIRG and other members of the Stop the Debt Trap coalition are teaming up with animal welfare advocates to launch a campaign to stop TAB Bank from making predatory puppy loans, many of which go to buy puppies from puppy mills.

> Keep Reading

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News Release | U.S. PIRG | Consumer Protection

U.S. PIRG applauds Biden Administration’s actions on medical debt

Our statement on Vice President Kamala Harris' announced reforms to reduce the impact of medical debt on Americans’ finances.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection, Financial Reform

STATEMENT: U.S. PIRG applauds SEC’s climate disclosure rule

Our statement on the Securities and Exchange Commission's newly proposed rule that would require publicly traded companies to improve and standardize the information they disclose about their greenhouse gas emissions.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

Predatory Loans for Puppies Must be Stopped, Say Consumer and Animal Welfare Advocates

In advance of National Love Your Pet Day on February 20, U.S. PIRG and other members of the Stop the Debt Trap coalition are teaming up with animal welfare advocates to launch a campaign to stop TAB Bank from making predatory puppy loans, many of which go to buy puppies from puppy mills.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

Statement: Overdraft actions by CFPB and Capital One should be followed by more

The Consumer Financial Protection Bureau (CFPB) has released research showing that the financial sector overrelies on overdraft fees and non-sufficient funds (NSF) revenue, which reached an estimated $15.47 billion in 2019. Ironically, one of America’s 15 largest banks, Capital One, announced earlier in December that it will eliminate all overdraft and NSF fees.

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30 years of toy safety

For the past thirty years, our sister organization U.S. PIRG Education Fund has taken a close look at the safety of toys sold in stores. Their reports have led to more than 150 regulatory actions. In November 2015, they released our 30th annual Trouble in Toyland report.

> Keep Reading

WISPIRG Blocks Predatory Rent-To-Own Bill

In May 2013, WISPIRG helped defeat a provision that would have given special treatment to the predatory rent-to-own industry, which charges astronomical annual interest rates to rent used or older model products. WISPIRG joined with State Sen. Glenn Grothman, the Wisconsin Catholic Conference, and numerous faith and civic leaders to oppose a special interest exemption that would have eliminated the requirement that rent-to-own businesses disclose an APR.
 

> Keep Reading

Keeping Kids’ School Lunches Safe

For years, Wisconsin’s schoolchildren ate substandard chicken and beef—of such poor quality that fast-food chains wouldn’t even serve it. WISPIRG stood up for kids, and the USDA set stronger standards for school lunches.

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Protecting Wisconsin Kids from Toxic BPA

WISPIRG played a key role in 2010 in making Wisconsin the third state to ban bisphenol-A (BPA), a toxic chemical linked to cancer and obesity, from baby bottles and sippy cups.

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Protecting Consumers from Unsafe Products

In the wake of the “Year of the Recall,” the largest overhaul in the history of the Consumer Product Safety Commission was signed into law on Aug. 14, 2008. The WISPIRG-backed Consumer Product Safety Improvement Act will help make products across the country safer — far less likely to trigger the massive recalls we saw a year ago and, more importantly, far less likely to cause harm to children.

> Keep Reading

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Report | WISPIRG Foundation | Consumer Protection, Food

Food Recall Failure

Our research found the majority of grocery stores fail to warn the public about hazardous food recalls. While they collect significant information about Americans shopping habits to sell us more food, they aren't doing enough to use that information to protect the public health.

> Keep Reading
Report | WISPIRG Foundation | Consumer Tips, Consumer Protection

Trouble in Toyland 2019

For the last thirty-three years, our annual Trouble in Toyland has helped expose threats, including high levels of lead, “smart” toys with data security flaws, choking hazards, and more. By revealing these dangers, the report has empowered parents to take key actions to ensure toys are safe, while simultaneously pushing decision-makers to enact legislation like the Consumer Product Safety Improvement Act to remove these threats completely.

> Keep Reading
Report | WISPIRG Foundation | Consumer Protection

Trouble in Toyland

Toys are safer than ever before, thanks to decades of work by product safety advocates, parents, the leadership of Congress, state legislatures, and the Consumer Product Safety Commission (CPSC).

> Keep Reading
Report | WISPIRG Foundation | Consumer Protection

Trouble in Toyland

For over 30 years, the WISPIRG Foundation has conducted an annual survey of toy safety, which has led to over 150 recalls and other regulatory actions over the years, and has helped educate the public and policymakers on the need for continued action to protect the health and wellbeing of children. This year, WISPIRG Foundation staff once again looked for potentially unsafe toys. We discovered that unsafe toys remain widely available.

> Keep Reading
Report | WISPIRG Foundation | Consumer Protection

Lead In Fidget Spinners

While lead in toys has become less prevalent in recent years, the WISPIRG Foundation tested several models of one of today’s hottest toys, fidget spinners, for the toxic heavy metal. Laboratory results indicated that two fidget spinners purchased at Target and distributed by Bulls i Toy, L.L.C. contained extremely high levels of lead. The WISPIRG Foundation calls on Target and Bulls i Toy to immediately recall these two fidget spinners and investigate how such high levels of lead were found in these toys. We also call on the U.S.

> Keep Reading

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Blog Post | Consumer Protection

How I got my finances in order | Mike Litt

Even with the knowledge I’ve gained working as a consumer advocate for several years, getting my finances in order has been a work in progress. 

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Blog Post | Consumer Protection

How I started my estate and end-of-life planning | Mike Litt

Until recently, I did not have estate and end-of-life planning in mind, but it was the natural next step in my quest to be a responsible adult, with a nudge from the existential threat of the COVID-19 pandemic.

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Blog Post | Consumer Protection

In the wake of the Capital One data breach, Ed Mierzwinski and Adam Garber explain how to protect your credit

Were you affected by the Capital One breach, one of the largest thefts of data from any bank to date?

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Blog Post | Consumer Protection

State PIRGs go to Washington for Consumer Lobby Day

Members of Congress hear repeatedly from lobbyists for corporate special interests in their offices and at fundraisers. How can consumer advocates balance the scales?

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Blog Post | Consumer Protection

Congressional testimony underscores how predatory auto loans are driving Americans into debt

In most of the country, owning a car is all but required. And we're paying for it—to the tune of $1.2 trillion. This is putting the financial well-being of millions of Americans at risk, and WISPIRG and our national network are calling for change.

> Keep Reading
Blog Post | Public Health, Consumer Protection

How safe is our food? Not safe enough, says PIRG Consumer Watchdog team, and it's trending in the wrong direction

Unsafe food recalls in the U.S. are trending the wrong way. From 2013 to 2017, they rose 10 percent overall, and a whopping 83 percent for the most hazardous meat and poultry recalls.

> Keep Reading
Blog Post | Consumer Protection

1 Year After Equifax Data Breach, Here's Everything You Need To Know

One year after announcing the biggest data breach in history, Equifax still hasn’t been held accountable or provided the information and tools consumers need to protect themselves. Since Equifax won’t help protect consumers, WISPIRG is stepping in.

> Keep Reading
News Release | U.S. PIRG

Our statement on Vice President Kamala Harris' announced reforms to reduce the impact of medical debt on Americans’ finances.

News Release | U.S. PIRG

Our statement on the Securities and Exchange Commission's newly proposed rule that would require publicly traded companies to improve and standardize the information they disclose about their greenhouse gas emissions.

News Release | U.S. PIRG

In advance of National Love Your Pet Day on February 20, U.S. PIRG and other members of the Stop the Debt Trap coalition are teaming up with animal welfare advocates to launch a campaign to stop TAB Bank from making predatory puppy loans, many of which go to buy puppies from puppy mills.

Consumer Protection

GM heeds consumer groups' advocacy, commits to not sell used cars with safety issues

We commend General Motors for its new commitment not to sell used vehicles with unrepaired safety recall defects on its soon-to-be-launched used car platform, CarBravo.

 

Consumer Protection

Farmers want to fix their stuff. Tractor dealer consolidation is getting in the way.

John Deere, which controls 53% of the country’s large tractor market, has consolidated a huge percentage of its dealership locations into large chains — leading to costly repair bills for farmers and delays that can put their crops at risk.

 

Consumer Protection

Recalls of dangerous products are often too little, too late

America's product recall system is so broken that a product linked to a 2011 death was just recalled this past year. It's a problem our research partners at U.S. PIRG Education Fund grapple with in a recent report, which examines the relationship between these recalls and the U.S. Consumer Product Safety Commission.

 

Consumer Protection

Not First Class

Our report highlights how flier complaints have soared as airlines cancel flights, deny refunds, and ruin plans. Find out which airlines have the most complaints and what you can do.

 
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Priority Action

Tell the Consumer Financial Protection Bureau to issue a strong final rule to protect consumers from payday lenders.

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