Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR THE PUBLIC

WISPIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, WISPIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, WISPIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

Blog Post | Consumer Protection

1 Year After Equifax Data Breach, Here's Everything You Need To Know

One year after announcing the biggest data breach in history, Equifax still hasn’t been held accountable or provided the information and tools consumers need to protect themselves. Since Equifax won’t help protect consumers, WISPIRG is stepping in.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

U.S. PIRG response to reports of Facebook security breach

Facebook announced today that earlier this week, "attackers exploited a vulnerability in Facebook’s code that impacted “View As”, a feature that lets people see what their own profile looks like to someone else. This allowed them to steal Facebook access tokens which they could then use to take over people’s accounts."

> Keep Reading
News Release | U.S. PIRG | Public Health, Consumer Protection, Health Care

Second recall of King Bio’s homeopathic drugs in the past month

King Bio Inc. issued the second significant voluntary recall since late July of their homeopathic drugs on Wednesday. Safety concerns over homeopathic drugs extend beyond King Bio as over the past several years, the FDA has issued recalls to several companies for a variety of health products from zinc-containing intranasal medicine to asthma drugs with toxic ingredients. 

> Keep Reading
Blog Post | Consumer Protection

ID Theft & Privacy Checklists | Mike Litt

Today, we're releasing our revamped Identity Theft and Online Privacy resources.

> Keep Reading

Consumer Group Denounces Federal Proposal to Stall Clean Car Standards

The Environmental Protection Administration (EPA) and the National Highway Traffic and Safety Administration today proposed rolling back the “Clean Car” fuel economy standards, which, if fully implemented, could eliminate more than 2 billion metric tons of emissions and save consumers significant money at the gas pump. Wisconsin Public Interest Research Group (WISPIRG) Director Peter Skopec issued the following statement in response.

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News Release | U.S. PIRG | Consumer Protection

U.S. PIRG response to reports of Facebook security breach

Facebook announced today that earlier this week, "attackers exploited a vulnerability in Facebook’s code that impacted “View As”, a feature that lets people see what their own profile looks like to someone else. This allowed them to steal Facebook access tokens which they could then use to take over people’s accounts."

> Keep Reading
News Release | U.S. PIRG | Public Health, Consumer Protection, Health Care

Second recall of King Bio’s homeopathic drugs in the past month

King Bio Inc. issued the second significant voluntary recall since late July of their homeopathic drugs on Wednesday. Safety concerns over homeopathic drugs extend beyond King Bio as over the past several years, the FDA has issued recalls to several companies for a variety of health products from zinc-containing intranasal medicine to asthma drugs with toxic ingredients. 

> Keep Reading

Consumer Group Denounces Federal Proposal to Stall Clean Car Standards

The Environmental Protection Administration (EPA) and the National Highway Traffic and Safety Administration today proposed rolling back the “Clean Car” fuel economy standards, which, if fully implemented, could eliminate more than 2 billion metric tons of emissions and save consumers significant money at the gas pump. Wisconsin Public Interest Research Group (WISPIRG) Director Peter Skopec issued the following statement in response.

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

Congress Affirms Need to Stop Debt Trap; Mick Mulvaney Should Follow Suit

Here is our statement on Congress allowing the deadline to pass without repealing the Consumer Financial Protection Bureau's payday lending rule.

> Keep Reading
News Release | WISPIRG | Consumer Protection

Rollbacks of Consumer Protections Would Put Wisconsinites in a “Pit of Despair”

Faith leaders, community service providers and consumer advocates rallied on Tuesday, 3/27/2018, to speak out against proposed rollbacks of protections for payday and car title loan borrowers.

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30 years of toy safety

For the past thirty years, our sister organization U.S. PIRG Education Fund has taken a close look at the safety of toys sold in stores. Their reports have led to more than 150 regulatory actions. In November 2015, they released our 30th annual Trouble in Toyland report.

> Keep Reading

WISPIRG Blocks Predatory Rent-To-Own Bill

In May 2013, WISPIRG helped defeat a provision that would have given special treatment to the predatory rent-to-own industry, which charges astronomical annual interest rates to rent used or older model products. WISPIRG joined with State Sen. Glenn Grothman, the Wisconsin Catholic Conference, and numerous faith and civic leaders to oppose a special interest exemption that would have eliminated the requirement that rent-to-own businesses disclose an APR.
 

> Keep Reading

Keeping Kids’ School Lunches Safe

For years, Wisconsin’s schoolchildren ate substandard chicken and beef—of such poor quality that fast-food chains wouldn’t even serve it. WISPIRG stood up for kids, and the USDA set stronger standards for school lunches.

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Protecting Wisconsin Kids from Toxic BPA

WISPIRG played a key role in 2010 in making Wisconsin the third state to ban bisphenol-A (BPA), a toxic chemical linked to cancer and obesity, from baby bottles and sippy cups.

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Protecting Consumers from Unsafe Products

In the wake of the “Year of the Recall,” the largest overhaul in the history of the Consumer Product Safety Commission was signed into law on Aug. 14, 2008. The WISPIRG-backed Consumer Product Safety Improvement Act will help make products across the country safer — far less likely to trigger the massive recalls we saw a year ago and, more importantly, far less likely to cause harm to children.

> Keep Reading

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Report | WISPIRG Foundation | Consumer Protection

Trouble in Toyland

For over 30 years, the WISPIRG Foundation has conducted an annual survey of toy safety, which has led to over 150 recalls and other regulatory actions over the years, and has helped educate the public and policymakers on the need for continued action to protect the health and wellbeing of children. This year, WISPIRG Foundation staff once again looked for potentially unsafe toys. We discovered that unsafe toys remain widely available.

> Keep Reading
Report | WISPIRG Foundation | Consumer Protection

Lead In Fidget Spinners

While lead in toys has become less prevalent in recent years, the WISPIRG Foundation tested several models of one of today’s hottest toys, fidget spinners, for the toxic heavy metal. Laboratory results indicated that two fidget spinners purchased at Target and distributed by Bulls i Toy, L.L.C. contained extremely high levels of lead. The WISPIRG Foundation calls on Target and Bulls i Toy to immediately recall these two fidget spinners and investigate how such high levels of lead were found in these toys. We also call on the U.S.

> Keep Reading
Report | WISPIRG Foundation | Consumer Protection, Financial Reform

Medical Debt Malpractice

Millions of Americans are contacted by debt collectors every year over debt related to medical expenses. "Medical Debt Malpractice" is the latest in our series based on analysis of complaints in the Consumer Financial Protection Bureau's public complaint database. The report demonstrates that the CFPB is a critical agency protecting consumers against unfair financial practices and needs to be defended against special interest attacks.

> Keep Reading
Report | WISPIRG Foundation | Public Health, Consumer Protection

Trouble in Toyland 2016

For over 30 years, the WISPIRG Foundation has conducted an annual survey of toy safety, which has led to over 150 recalls and other regulatory actions over the years, and has helped educate the public and policymakers on the need for continued action to protect the health and wellbeing of children.

This year, WISPIRG Foundation staff examined toys recalled by the CPSC between January 2015 and October 2016 and looked at whether they appeared to still be available for sale online. 

> Keep Reading

Letter: Protecting the FTC from Special Interest Attacks

While much of our work has been in defense of the Consumer Financial Protection Bureau (CFPB), we also support the efforts of the over-100 year old Federal Trade Commission.

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Blog Post | Consumer Protection

1 Year After Equifax Data Breach, Here's Everything You Need To Know

One year after announcing the biggest data breach in history, Equifax still hasn’t been held accountable or provided the information and tools consumers need to protect themselves. Since Equifax won’t help protect consumers, WISPIRG is stepping in.

> Keep Reading
Blog Post | Consumer Protection

ID Theft & Privacy Checklists | Mike Litt

Today, we're releasing our revamped Identity Theft and Online Privacy resources.

> Keep Reading
Blog Post | Consumer Protection

Consumer Tips and FAQ about the Equifax Breach | Mike Litt

Hackers gained access to the personal data of over 145 million Americans in the Equifax breach. Here are some recommended actions consumers can take to protect themselves and answers to frequently asked questions.

> Keep Reading
Blog Post | Public Health, Consumer Protection

#KickTheCan: BPA still found in many grocery stores’ canned foods | Dev Gowda

We’re all told to watch out for BPA in drinking bottles and baby products. But how about BPA in the cans that contain our food? A recent study by Center for Environmental Health (CEH) reveals that the toxic chemical BPA is readily found in canned foods. BPAs are often used in the liners of canned food to keep the aluminum from interacting with the food.

> Keep Reading
Blog Post | Consumer Protection

CFPB Is On The Job Protecting Consumers | Ed Mierzwinski

While powerful special interests, Senators, the Chairman of the House Financial Services Committee and the White House call for dismantling the CFPB, firing its excellent director, or worse, CFPB continues to be an agency that is on the job, conducting business as usual to protect consumers. Its latest "Monthly Complaint Snapshot" is an open window into the many reasons we need a strong CFPB.

> Keep Reading

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Blog Post | Consumer Protection

1 Year After Equifax Data Breach, Here's Everything You Need To Know

One year after announcing the biggest data breach in history, Equifax still hasn’t been held accountable or provided the information and tools consumers need to protect themselves. Since Equifax won’t help protect consumers, WISPIRG is stepping in.

> Keep Reading
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Tell the Consumer Financial Protection Bureau to issue a strong final rule to protect consumers from payday lenders.

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